State Farm® Insurance Agent Garland Thompson

"I had the pleasure of speaking with Abigail who originally got me signed up and I thank her so much for her assistance. I also want to thank Cori D'Amico, as well. Cori was and still is a pure God-send when I went through a loss of my apartment. She sent endless resources, but most of all she listened and cared. I highly recommend both these ladies they are top notch. 😉"

"The team at Garland Thompson State Farm far surpassed our expectations! They were able to switch is over from our previous insurance company seamlessly while saving us a ton ! Thank you Garland and Cori for making this so easy and keeping our family safe and insured."

"Abby was a big help and cool. Period. You guys should give her a raise honestly"

"Michai customer service as an insurance agent, was superior. His tone and friendly personality is very special. He broke down and explained the proposed car insurance. In addition to life insurance. He spoke very high of state farm insurance and the had to offer. It was a pleasure speaking with Michai. Thank you Sunseria Chapman"

"Abby was amazing so helpful!!"

"Excellent service! Thank you Abby"

"Abby was Very professional and easy to talk too. Helped me with home and car insurance. Thanks!!!"

"Garland was super helpful, and made the process so easy! 10/10 would recommend!"

"Abigail was great! She was very friendly & was able to get my policy set up quickly. She even suggested increasing my coverages which is something I have been meaning to do, so I'm glad she brought that up!"

"Abby was so helpful and super nice. She made this process for me very easy."

"Abbi showed great customer service skills and was extremely helpful."

"Been with State Farm for many years. I have no complaints when it comes to Garland Thompson and his staff team. Abigail is very knowledgeable, pleasant, and professional."

"Excellent service, very fast reliable and approachable. All my concerns were answered right away on my first call. Highly recommend to anyone looking for home/auto insurance."

"Excellent service, efficient and they help you get a plan that fits your needs."

"The agent followed up with me. She answered my questions."

"Garland knows his stuff and has an amazing team to back him up!"

"Garland and his staff provide me with exceptional customer service every time I call. I must say Michai (his new employee) was able to resolve all of my questions when I called last. He's a great addition to the team."

"Edit: it’s been close to 3 months that I left Garland’s business and can’t reach anyone for a $62 refund. If this does not reinforce the below I don’t know what does. How can State Farm be this bad? Garland Thompson does not care about his customers. My rate increased after reporting an odometer reading that was under 2000 miles - I walk to work. When I brought this to Garland, he and his employees told me I didn’t understand the policy I have been on for a year. Garland relies on his tenure to navigate difficult conversations and does not put the customer first, just his pockets. Do not become a customer of Garland Thompson. What Garland’s reply does not cover is how unprofessional he and his staff are. When I first called to address my concern, Robyn started taking what I said personally, believing she was the individual who informed me of my policy terms. It was later determined she wasn’t and that is when Garland offered me the chance to take defensive driving to reduce my rate - defensive driving is offered to anyone and shouldn’t be used as a retention strategy since it is asking the customer to spend more time and effort for the discount they’d already been getting. Garland himself called me after I’d canceled the policy to argue that he wasn’t responsible for the rate increase, that State Farm was. He covers this in his reply to me too. Not taking responsibility for State Farm’s decisioning should tell you all you need to know."

"I have been with Garland Thompson State Farm for over a year now. I couldn't ask for a better Insurance Company. They cover me for my insurance needs from Auto to Life to Renters. I'm well pleased. Staff is pleasant and Thoughtful."

"Robyn was fantastic - followed up when I forgot to do something(!) - great customer service and proactive guidance. Highly recommend!"

"The staff are the best ..I.. ever seen...I ..deal with all..3 Robin.....Rachel and ..Garland (William Warren)"

"Cori was our agent while we were in Delaware. She was GREAT. Amazing communication, always available to help with any questions. The rates were very competitive and came with a lot of value. Thank you Cori, and Garland Thompson State Farm!"

"I was looking for a good insurance rate so when I called state farm and talked to Robyn she was able to get me a great rate for my vehicle without breaking the bank. Thanks"

"Garland was amazing. Very quick responses and was available at a drop of the dime any time I needed assistance!"

"Great customer service!!!"